Clients
Tiaa-Cref Individual & Institutional Services serves 72,503 clients, 46,802 of them high-net-worth individuals. The average client has about $523,000 with the firm, and high-net-worth clients hold 78% of its $37.9 billion in assets.
- Individuals25,667 clients22%
- High-net-worth individuals46,802 clients78%
- OtherCharitable organizations, Corporations and other businesses0%
Show client breakdownHide client breakdown
| Client type | Clients | Regulatory AUM | Share | Avg. per client |
|---|---|---|---|---|
| Individuals (other than HNW) | 25,667 | $8,354,878,907 | 22.0% | $326K |
| High-net-worth individuals | 46,802 | $29,556,835,084 | 77.9% | $632K |
| Charitable organizations | 14 | $6,179,563 | 0.0% | $441K |
| Corporations and other businesses | 20 | $10,708,234 | 0.0% | $535K |
| Total | 72,503 | $37,928,601,788 | 100% | $523K |
- Clients
- 25,667
- Regulatory AUM
- $8,354,878,907
- Share
- 22.0%
- Avg. per client
- $326K
- Clients
- 46,802
- Regulatory AUM
- $29,556,835,084
- Share
- 77.9%
- Avg. per client
- $632K
- Clients
- 14
- Regulatory AUM
- $6,179,563
- Share
- 0.0%
- Avg. per client
- $441K
- Clients
- 20
- Regulatory AUM
- $10,708,234
- Share
- 0.0%
- Avg. per client
- $535K
Total
- Clients
- 72,503
- Regulatory AUM
- $37,928,601,788
- Share
- 100%
- Avg. per client
- $523K
What it does
Tiaa-Cref Individual & Institutional Services provides financial planning, portfolio management for individuals and small businesses, selecting other managers and educational seminars. It is paid through a percentage of assets and other arrangements.
Tiaa-Cref Individual & Institutional Services provided financial planning to 102,500 clients last fiscal year and advises no private funds.
100.0% of assets ($37.93B across 72,503 accounts) are managed with discretion. $37.93B sits in a wrap fee program the firm both sponsors and manages. 0% of clients are outside the U.S., and 35,647 clients received advice without assets under management last fiscal year.
What the accounts hold
- Funds99%
- Cash1%
Custodians
Tiaa-Cref Individual & Institutional Services’ client accounts are held mainly at Pershing, with 100% of managed assets. Tiaa-Cref Individual & Institutional Services has custody of $10.64B for 25,564 clients.
- PershingPershing LLC · Jersey City, NJ · $37.93B100%
Ownership and leadership
Teachers Insurance and Annuity Association of America owns 75% or more of Tiaa-Cref Individual & Institutional Services.
- Owns 75% or more of Tiaa-Cref Individual & Institutional Services, LLC
Teachers Insurance and Annuity Association of America
Control person · since September 1990
- Owns 75% or more of Teachers Insurance and Annuity Association of America
Tiaa Board of Governors
Control person · since September 1990
Leadership
- Julian Mauro D AmbrosiPresident, CEO, Elected Manager
- Shankar SaravananVice President, Elected Manager
- Eloho Isimeme OvhoriChief Financial Officer
- Ross Hamlet AbbottChief Operating Officer, Elected Manager
- Jeremy IntiharChief Compliance Officer - Registered Investment Adviser
- Scott William WeinsteinChief Compliance Officer - Broker Dealer
- Helen Gwyn BarnhillChief Legal Officer
- Raymond John BellucciElected Manager
- James DeatsElected Manager
- Derek James HeaslipElected Manager
- Benjamin Herbert LewisElected Manager
- Niladri MukherjeeElected Manager
- Christopher Eugene StickrodElected Manager
Staff
- 1,293 employees
- 1,020 in advisory functions
- 1,099 state-registered reps
- 1,190 broker-dealer reps
- 1,089 insurance agents
Reported holdings
Tiaa-Cref Individual & Institutional Services’ reported 13F holdings total $29.05B across 751 positions, and the ten largest make up 42.1% of it.
- $29.05B
- Reported 13F value
- 751
- Positions
- 42.1%
- In the 10 largest
- +11.7%
- Value vs. prior quarter
- iShares Core MSCI Eafe ETF · Exchange Traded Fund6.6%
- Vanguard Mrngstar GR Etf-sui · Exchange Traded Fund6.1%
- Vanguard Mrngstr Val Etf-aui · Exchange Traded Fund5.1%
- Vanguard FTSE Developed ETF · Exchange Traded Fund5.0%
- iShares Russell Top 200 Grow · Exchange Traded Fund4.8%
- iShares Russell Top 200 Valu · Exchange Traded Fund3.6%
- iShares Core MSCI Emerging · Exchange Traded Fund3.6%
- iShares Mbs ETF · Exchange Traded Fund2.5%
- Vanguard Russell 1000 Growth · Exchange Traded Fund2.5%
- iShares Core U.S. Aggregate · Exchange Traded Fund2.4%
Together, the ten largest are 42.1% of reported value.
A 13F covers only exchange-traded long positions the firm holds with discretion, so this $29.05B is not its $37.93B in regulatory assets and does not represent any individual client's portfolio.
Fees
Tiaa-Cref Individual & Institutional Services is paid through a percentage of assets under management and other.
Tiaa-Cref Individual & Institutional Services’ fee rates are not included in this profile. Find its brochure on the SEC’s site.
Offices and registrations
Besides its headquarters, Tiaa-Cref Individual & Institutional Services has 143 offices, with 26 listed addresses across 16 states.
New York · 3 listed addresses
- 730 Third Avenue, New YorkHQ
- 730 Third Avenue, New York
- 58 South Service Road, Melville
North Carolina · 3 listed addresses
- 8500 Andrew Carnegie BLVD, Charlotte
- 5425 Page Road, Durham
- 8500 Andrew Carnegie BLVD, Charlotte
Texas · 3 listed addresses
- 3965 Dallas Parkway, Frisco
- 3965 Dallas Parkway, Frisco
- 3965 Dallas Parkway, Frisco
Colorado · 2 listed addresses
- 1670 Broadway, Denver
- 1670 Broadway, Denver
Massachusetts · 2 listed addresses
- 225 Wyman Street, Waltham
- 97 MT. Auburn Street, Cambridge
New Jersey · 2 listed addresses
- 3 University Plaza, Hackensack
- 155 Village Boulevard, Princeton
Pennsylvania · 2 listed addresses
- 1700 Market Street, Philadelphia
- 141 South ST. Clair Street, Pittsburgh
California · 1 listed address
- 35 North Lake Avenue, Pasadena
Connecticut · 1 listed address
- One Hamden Center, Hamden
Florida · 1 listed address
- 5001 Celebration Pointe, Gainesville
Georgia · 1 listed address
- Six Concourse Parkway, Atlanta
Illinois · 1 listed address
- 333 W. Wacker Drive, Chicago
Michigan · 1 listed address
- 777 E Eisenhower Parkway, Ann Arbor
Rhode Island · 1 listed address
- 15 Park Row West, Providence
Virginia · 1 listed address
- 3050 Chain Bridge Road, Fairfax
Washington · 1 listed address
- 617 Eastlake Avenue East, Seattle
Other business names
Tiaa-Cref Individual & Institutional Services has reported 1 other business name to the SEC.
- Advice & Planning Services
Registration details
- Legal name
- Tiaa-Cref Individual & Institutional Services, LLC
- Headquarters
- 730 Third Avenue, New York, NY 10017-3206
- Phone
- 212-490-9000
- Website
- www.tiaa.org
- SEC file
- 801-63550
- Structure
- Delaware LLC
- Fiscal year end
- December
This directory does not report disciplinary history, for any firm or individual, in either direction. The SEC publishes the complete record, including any disciplinary events, and it is the authoritative place to check one. See this firm's record on adviserinfo.sec.gov
Common questions
How many clients does Tiaa-Cref Individual & Institutional Services have?
Tiaa-Cref Individual & Institutional Services has 72,503 clients and manages $37.9 billion for them, as of July 2026. They include 46,802 high-net-worth individuals, 25,667 other individuals and 20 corporations and other businesses.
Source: Form ADV Part 1A, Items 5.D and 5.F, filed 6 July 2026
What services does Tiaa-Cref Individual & Institutional Services offer?
Tiaa-Cref Individual & Institutional Services provides financial planning, portfolio management for individuals and small businesses, selecting other managers and educational seminars.
Source: Form ADV Part 1A, Item 5.G, from the SEC's 2 October 2026 data file
Which custodians does Tiaa-Cref Individual & Institutional Services use?
Tiaa-Cref Individual & Institutional Services’ separately managed account assets are held at Pershing LLC (Jersey City, NJ), with $37,928,601,788. Only custodians holding at least a tenth of those assets are named.
Source: Form ADV Part 1A, Schedule D, Section 5.K.(3), filed 6 July 2026
How many financial advisors does Tiaa-Cref Individual & Institutional Services have?
Tiaa-Cref Individual & Institutional Services has 1,099 investment adviser representatives registered with state securities authorities, out of 1,293 employees, and 1,020 perform investment advisory functions. 1,190 are registered representatives of a broker-dealer and 1,089 are licensed insurance agents.
Source: Form ADV Part 1A, Items 5.A and 5.B, from the SEC's 2 October 2026 data file
What does Tiaa-Cref Individual & Institutional Services invest in?
At the end of its last fiscal year, Tiaa-Cref Individual & Institutional Services’ separately managed accounts held 99% registered funds (mutual funds, ETFs, BDCs) and 1% cash and equivalents. It advises no private funds of its own.
Source: Form ADV Part 1A, Items 5.K.(1) and 7.B, from the SEC's 2 October 2026 data file
Who owns Tiaa-Cref Individual & Institutional Services?
Tiaa-Cref Individual & Institutional Services is owned through a holding company by Tiaa Board of Governors. Its direct owner is Teachers Insurance and Annuity Association of America (75% or more).
Source: Form ADV Part 1A, Schedules A and B, filed 6 July 2026
How does Tiaa-Cref Individual & Institutional Services get paid?
Tiaa-Cref Individual & Institutional Services is paid through a percentage of assets under management and other arrangements. Its Form ADV lists no commissions or performance-based fees among how it is paid.
Source: Form ADV Part 1A, Item 5.E, from the SEC's 2 October 2026 data file